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Store Policy
No Refunds or Exchanges on the following items:
- Electronic items and Accessories
- Nitro Engines
All other return items will be inspected for pieces missing or used. All items should be returned within seven days of receiving their purchase. All accepted returned items will be subject to exchange or store credit, after approval of Brooklyn Hobbies. Store credit or exchange must be done within seven days of Brooklyn Hobbies receiving the item. All returns will also be subject to a 10% restocking fee. Brooklyn Hobbies offers no warranties or guarantees on all items sold. All warranties are by manufacturer only. In the issue of missing parts or defective item you must contact the manufacturer. When Brooklyn Hobbies ships your order, any item not in stock is not included in your bill. And will be deleted from your order. SHIPPING IS NON REFUNDABLE .
DAMAGED BOXES DELIVERED SHOULD BE NOTED WITH THE CARRIER WHEN YOU SIGN FOR THE PACKAGE . IF NOT YOU MUST CALL THE CARRIER AND TRY TO RESOLVE . IF YOU SEE ANY PROBLEMS WITH BOX YOU MUST TELL THE DRIVER THAT THE BOX IS DAMAGED AND KEEP BOX FOR PROOF TILL INVESTIGATION IS DONE .
BY CHECKING OFF THAT YOU READ THIS STORE POLICY YOU ARE AGREEING TO STORE POLICY .
THERE IS A 10 % RESTOCKING FEE FOR CANCELLATION OF ORDER. IF ORDER SHIPPED BEFORE CANCELLING YOU WILL ONLY BE CHARGED 10% RESTOCKING FEE. IF ORDER HAS SHIPPED YOU WILL BE CHARGED 10% RESTOCKING FEE PLUS SHIPPING CHARGES GOING AND COMING .
WE MUST HAVE SIGNATURE ON ALL PACKAGES YOU CANNOT PUT LEAVE AT DOOR OR ANY ANY OTHER NOTES WITH ORDER. WE PROCESS ORDERS FOR SIGNATUE REQUIRED IF YOU ADD NOTES WE WILL STILL SHIP. IT IS YOUR RESPONSIBILITY TO SIGN FOR PACKAGE , NON ACCEPTED PACKAGES WILL BE CHARGED SHIPPING AND 10% RESTOCKING FEE .
ALL ITEMS ARE SUBJECT TO PRICE INCREASES THAT MIGHT REFLECT ON ORDERS YOU PLACED MEANING IF YOU ORDERED AN ITEM AT THE PRICE POSTED AND THERE WAS AN INCREASE FROM THE MANAFACTURE , AND WE HAVENT HAD TIME TO CHANGE THE PRICE , WE WILL EMAIL OR CALL YOU TO LET YOU KNOW THE PRICE HAS GONE UP . AT THAT TIME YOU WILL NEED TO LET US KNOW IF YOU STILL WANT IT OR CANCEL THE ORDER . WE ARE NOT OBLIGATED TO SELL TO YOU THE PRICE POSTED .
ANY TYPOGRAPHICAL ERRORS WE ARE NOT RESPONSIBLE FOR . | 
